Let me start by saying we have been going to Audi in Bend now for well over 6 years with the intention of purchasing a new Audi. On our first visit to Audi, in Bend, we met with Kathy. Kathy is a professional when it comes to sales, though we did not purchase at that time, it was because of Kathy that we made the repeat visits year after year. We live in Medford, Oregon, which is about a 3 hour commute to Bend, so yes, we were serious about purchasing from Audi in Bend at some time. When we came to ...
I bought an RSQ8 from Justin Levine and cannot say enough good things about Justin and this dealership. They were responsive and made the entire process very smooth and stressed free. I flew to from LA and was driving away within 3hrs of landing in Bend. Beyond impressed by Justin and his entire team on expediting the process and making it as easy as one could hope for. Thank you again for going above and beyond .
Just bought a very lovely 2018 Audi Q5 and I couldn't be happier. I worked w/Jordan and he was absolutely stellar to work with. I was looking around town at different dealerships and he was so patient and helpful. We finally met up and he showed me the car I wanted at the price I wanted to spend. There was absolutely no pressure to buy a newer, more expensive car. Once I decided on the car I wanted the buying experience was very casual and not stressful at all. I negotiated w/the sales manager Kalen and he was ...
Great sales staff and finance we worked with Jordan , highly recommend Audi Bend , took care of all our needs in a timely manner .With shipping problems these days our vehicle arrived ahead of schedule
Halie was always considerate of our time and helped us to find what we wanted in our new Audi. We originally were looking at the electric model, but after a few questions were answered we decided it would not work in our remote home location. She didn't have a Q5 in stock when we first started looking in January, but let us know when some came in March. We originally wanted the District green, but changed our minds when we got to see the real color. Thought it would be a darker green, We choose a white model and ...
Excellent sales and customer service. Our experience was very good.
I went to Audi of Bend to check out a used Audi. Halie Lund helped me and did a great job. She was super helpful and knowledgeable about the car I looked at. The process of buying the car was fast and efficient. I will definitely go back when I?m in the market again.
Audi of Bend makes buying or leasing super easy and fun!
Got into a new wagon, and these guys made it super easy. My visit to the dealership was very short as we handled majority of the paperwork remotely. While at the dealership I appreciated how well they were handling pandemic-related protocols, as well as the high standards in customer service I saw across the entire facility.
My husband and I recently bought a new Q7 from Audi Bend. It was a little tricky, as we were out of state. Elizabeth was fantastic, answered all of our questions and handled 90 percent of the paperwork before we arrived in town. She was very knowledgeable about the car and spent a great deal of time going over all of the features with us. Really fantastic experience, and we love the Q7!
“Exceptional! 5-Star PLUS” We cannot say enough good things about our many experiences with the Kendall BMW of Bend professionals! Since relocating from Arizona in 2016, we have purchased several vehicles from various dealerships. The very best experience we have had was with our initial lease agreement for an X5 with the Kendall BMW of Bend, so much so that we decided to trade-in that lease for the purchase of an X3 M-Series. Our third transaction was for the purchase of a Jeep at the Kendall Toyota dealership which was seamlessly handled. With each of our three transactions with Kendall BMW ...
I've worked with Kendall on multiple occasions, but my experience with David and Shelby at Kendall BMW on 12/29/2019 was by far the fastest and most efficient experience of my life! I bought a pre-owned BMW X5 and it is incredible! I have never had so much fun and been treated so well while buying a vehicle. Not only will I be buying future vehicles from Shelby & David, I will be making absolutely sure that everyone I know across the country, comes to buy vehicles from them as well!
David Miller assisted me in the purchase of a 2014 BMW. His knowledge and professionalism was top-notch. He took the extra time and patience to answer all my questions and be completely supportive in the process. When I actually made my decision he drove out to my house which is at Eagle Crest 30 minutes each way. To pick me up.Definitely appreciate it. Thank you for giving me a very positive experience.
The most painless car buying experience I have ever had. Every single detail on the car was taken care of, even down to cabin air filter was replaced and the navigation database was updated prior the sale. Definitely worth the 1000 mile trip to by a car with them.
No high pressure sales, simple and easy transaction.
I wanted to leave a glowing review for working with Kathy Edwards, the Audi specialist at Kendall Audi in Bend. I live in Seattle and the Autonation dealers up here are slaves to the pricing at the corporate buying office and have consistently low balled trade in pricing. I was able to work with Kathy and get $9K more for my trade than Autonation offered me and a substantial discount off of MSRP on a new Audi as well. More importantly, the process was refreshingly free of back and forth negotiations where I received a fair deal the first time ...
I had a great experience working with Ian and then Kathy at Audi Bend. They made it easy for me to select my new A4 allroad. Also, days later David, the tech guru, went over all the interior features with me. He took his time to show me how to operate everything! I appreciate his time and expertise as I never would have used a few features. Also, I had ordered a rear bumper protector and when I went to pick it up,...David immediately helped install it. Im grateful for his kindness in doing this for me. THANKS Audi ...
We had a perfect experience with Audi of Bend. We did a custom order Q5 and everything from the initial conversation, negotiation, wait and pickup of the vehicle went very smoothly. Communication was always easy and they answered the many questions we had. It was never a pushy or dismissive service. We flew into Bend to pick up our new vehicle and they even picked us up from the airport. Trevor and the team spent alot of time getting us all set and and familiar with the car. We would highly recommend anyone interested in an Audi to purchase from ...
My experience at Kendall Auto was a pleasure! I was looking to lease a car with AWD and test drove the Audi Q3 with Trevor Campbell. Later that week I called him and we made arrangements to meet again and finalize the deal. He made the process simple and painless and I am now excited to have my Audi. He was personable as well as informed about the vehicle and very accomodating. I know I made the right choice!
Best experience yet!! Very seamless and I was in and out in less than 2 hours from start to finish!
Dealership was knowledgable, friendly and polite every step of the way.
I dreading shopping for a new car and put it off as long as possible. Actually asked my husband to make the decision and purchase but realized I might end up with a truck (nothing against trucks). We shopped several dealerships and Kendall BMW was by far the most pleasant experience. We worked with Jeffrey Stratman who seemed like a walking encyclopedia on everything BMW. He was patient and very helpful in determining the right vehicle. A month or so passed btw our initial visit and the purchase and Jeffrey stayed in touch to further help us come to a ...
Buying a car for my son was a pleasure at Kendall Audi thanks to Candice and the team of professionals at Kendall . Candice made purchasing the A5 for my son a fun experience that he will remember for years to come .
We bought a new car from Candice at Kendall auto. Her knowledge and professionalism was key for us when purchasing our BMW X4 and the no pressure sell made buying our car stress-free!
Staff were friendly, knowledgeable and responsive.
Great sales staff and managers, I test drove and shopped around for just the right used or CPO A3/A4 and competitive models. I literally spent months online checking prices, features and availability, my wife says it was closer to a year lol. I was more than willing to travel to find the right car. Once I was at the viewing and test driving phase I spent weeks in and out of Bend seeing what I liked. The staff at Audi Bend stayed on top of the process and gave me options to suit my shifting desires. Ultimately they were ...
I recently purchased an almost new Audi from Kendall. I found the exact car I wanted on the internet and contacted Trevor to see if it was still available. Even through I live in another state Trevor made my purchase as easy as can be. He even picked me up at the airport! The folks at Audi of Bend were all great to work with. 5 stars all the way!
Jeffrey Stratman is one of the most professional sailsmen I’ve ever worked with. Always helpful, courteous and well prepared. His product briefing was one of the best I’ve experienced, he knew every detail of his product and was able to communicate it effectively. It was a great pleasure to work with Jeffrey.
Great customer service with no high pressure sales tactics.
What a wonderful experience Trevor was just amazing to work with I really enjoyed this car buying process. This was one of my best carbuying experience, and We didn't buy a new car it was a used car! Definitely highly recommend coming out and visiting this dealership you won't be disappointed I know our next car will most likely be from this dealership again thank you for the warm memories.
I have BMW of Bend a 5 out of 5 because of how kind and knowledgeable their workers are. They explained how to use my car and what buttons do what. I was able to ask any question and get the answer to it. Above all though, everyone was so nice and welcoming, it was easy to joke around and have fun. Trevor was the most amazing person ever. He was so funny and knew exactly what he was talking ahout. I would highly recommend this dealership. Also they have sexy cars! 10/10!!
Trevor, Jake and Mark were so incredibly helpful and patient. I had started working with Trevor a year ago, Jake showed me a car and Mark was over the top helpful, to the point of ridiculous on my part. I cannot recommend them enough. The car is wonderful and the service from these guys is unmatched in Bend. I highly recommend them!
Trevor Meredith was a pleasure to work with! A consummate professional. Having spent 35 years in front-line, customer-facing sales positions with marquis medical equipment companies, I am particularly sensitive to the "customer experience". Trevor obviously has spent a lot of time and effort honing his skills, knowledge, and, ability to ensure that the customer has a marquis (BMW-level?) experience! Many thanks to Trevor for a superior, and, very personable customer experience. We are extremely excited to be back in the BMW fold!
Salesman Trevor Meredith was so helpful and really went above and beyond to find me the car that would work for me!! He was great!!
We have purchased two BMWs from Kendall (a Certified pre-owned 328i convertible and recently the new M240i) and both Trevor and Jordan made our experiences pleasant and enjoyable. Jordan held our hands through the ordering and manufacturing process/wait and Trevor went out of his way to "blow our minds" in the introduction to our new car. We are thrilled with our new car! Thrilled with our experience! Thank you Kendall!
Found what we wanted and in no time we were out the door with our new vehicle.Jordan was great no rushing us and not being pushy.
We went to BMW of Bend to look at a BMW X1 on Sunday June 11. Jacob Wittwer met us on the lot and was very knowledgeable and professional throughout the entire experience. In finalizing our purchase we also met Steve Helleck (Business Manager) and he was very friendly and professional as well. This experience was extremely positive and we would highly recommend BMW of Bend to anyone looking for a vehicle.
Thank you to my brother RJ mchatton and to the crew of Kendall BMW. I absolutely love my Nissan Altima that I purchased from Kendall BMW. Best experience I've ever had purchasing a car. Thank you
What a great experience! The whole staff was friendly and helpful from Jimmy to Steve but Jordan was outstanding!! He was a true "consultant" and had thorough knowledge of our Acura even though he is a BMW salesman. It was a very quick and pleasant experience and I would HIGHLY recommend you check our Acura BMW for a used car....and ask for JORDAN!
We had a thumping noise on our X-1 coming from from the front passenger side, since we live 200 miles away and only get to Bend every other month or so, called on the way south and they were able to get us right in and solve the problem. I was so impressed at their quick service we had been thinking of a new 328d wagon, and decided to buy it from Kendall this is the second car we have bought here, even though there are several other dealers closer to us, we prefer to go to BMW of Bend not ...
I purchased a BMW 335i in early November. 3 weeks after purchase the Xenon light controller unit failed. Despite a misunderstanding regarding the warranty status and my having the car repaired at another BMW Dealership, the Service Manager went out of his way to find a way to assist reducing the financial impact of a vehicle failure 3 weeks after purchase. It is not how a dealer treats you when everything is perfect that measures their integrity, but how they respond to and deal with a problem. And for this I give the dealership and particularly the Service Manager 5 stars for his ...
We purchased a gently used Volvo through Kendall BMW of Bend. The price of the vehicle was better than any comparable vehicle found on CarMax anywhere in the U.S. Trevor Meredith, our sales representative, was outstanding. Every promise made was kept and all steps of the process were effortless. There were no high pressure techniques used and we were free to take as much time as needed to mull decisions along the way. All people we dealt with at the dealership were personable and "real". We are very happy with the car and we are confident it ...
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